FAQs | Shell Fleet Solutions
Changes are on the way.

We’ve listened to your feedback and made some exciting changes.

New cards will be issued soon. Communication via mail, phone calls and emails will be provided with additional details and when you can expect your new cards.

Until your new cards arrive, continue to use your old cards.

Have more questions?
We’re here to help.

FAQs

If you can’t find the answer you are looking for, give us a call: 1‑888‑260‑0886.

    How do I know which Shell Fleet Solutions card is right for me? 

    No matter how many vehicles your company fuels, Shell Fleet Solutions has a card that can help drive your business forward. Visit our Card Comparison page or Find My Card tool to choose the one that works best for you.


    If I sign up today, how long will it take to get my Shell Fleet Solutions card? 

    Account holders typically receive their cards within 7–10 days. Cards can also be shipped via overnight delivery at the customer’s request and expense.


    On an existing account, how long does it take to get a new or replacement card? 

    Cards are shipped via regular mail on the first business day after they are ordered. Other forms of shipping are available at the customer’s request and expense.


Get started today.

Choose which card is right for your business and begin the application process.

or call 1-888-260-0886